ITEMAP
Engineering the digital future

We build the
digital future.

An AI-driven technology company helping businesses solve complex challenges through intelligent automation and custom digital solutions — from process discovery to scalable production systems.

ITEMAP team building AI products
Step / 01

Discover

Map workflows, surface bottlenecks, define measurable outcomes.

Step / 02

Optimize

Re-architect operations and design AI-ready data flows.

Step / 03

Automate

Ship custom agents and software that runs itself at scale.

AI Strategy/Process Mapping/Automation/Custom Software/Mobile Apps/UI / UX/
AI Strategy/Process Mapping/Automation/Custom Software/Mobile Apps/UI / UX/
[ MODULE_03 ] · WORK_WITH_US.exe

Buy prepaid hours
work on demand.

Skip the retainer cycles and fixed-price haggling. Top up a block of hours, submit tasks, approve estimates, and watch every minute land in a transparent ledger · powered by TopUpro.

STEP_01

Buy hours

Pick a TechFlex package. Hours land in your balance instantly.

STEP_02

Submit tasks

Open the portal, describe what you need. No retainers, no minimums.

STEP_03

Approve estimates

We propose hours per task. Nothing deducts until you approve.

STEP_04

Track every hour

Live ledger of top-ups and deductions. Invoices on demand.

>Pay only for time used — unused hours stay in your balance
>Better rate on bigger packages
>Approve every estimate before work begins
>Tasks, ledger and invoices in one client portal
LEDGER.live · transparency

See exactly where every minute goes.

Every top-up and deduction lands in your portal ledger in near real-time. No mystery line items, no month-end surprises · just an auditable trail you can hand to finance.

15m
Increments
PDF
Invoices
24/7
Portal
portal.topupro.com / itemap / ledger
LIVE
Balance
28.5h
of 40h purchased
Used
11.5h
across 4 tasks
Pending
1
awaiting approval
BALANCE.usage71% remaining
Date
Description
Hours
Bal
Apr 18
TechFlex 40 · invoice INV-0148
+40.0h
40.0
Apr 19
Onboarding workshop & process map
-3.5h
36.5
Apr 20
Booking flow · API integration
-4.0h
32.5
Apr 21
Admin dashboard · analytics charts
-2.0h
30.5
Apr 22
QA + iOS build & TestFlight push
-2.0h
28.5
Apr 22
Stripe webhook handler · est. 3hpending
~3.0h
EXPORT.csv · invoice.pdflast sync · 14s ago
FAQ.read()

Frequently asked

The questions every new client asks before their first top-up. Anything else, just drop us a line.

You submit a task in the client portal — a short brief, links, references. We review, propose an hour estimate (with a brief breakdown), and queue it as 'pending approval'. Nothing is deducted from your balance until you click approve. If our estimate looks off, you can ask for a revision before approving.

We log work in 15-minute increments against the approved task. The ledger updates in near real-time so you can see the deduction the same day work happens. If a task finishes under the estimate, only the actual time used is deducted — the rest stays in your balance.

Each top-up generates a downloadable invoice in the portal at purchase time. Invoices include your company details, VAT number (EU reverse charge supported), and the package purchased. There are no monthly invoices because billing is upfront per package.

Small tasks (under 4h) get an estimate within a business day and are usually shipped within 2–3 business days. Mid-size work (4–20h) is scoped within 24h and scheduled into the next available sprint slot. For larger application work, we'll align on a delivery plan up front.

No expiration is enforced by the platform. Your balance carries forward across tasks and months. If anything specific applies to your engagement, we'll confirm it in writing before you purchase.

Yes — many clients top up on a rolling basis to lock in larger-package rates and keep capacity reserved. Balances stack, so a TechFlex 40 added on top of 8h remaining gives you 48h to spend.

[ FEATURED_PROJECT ] · CASE_05

Top Upro

Sell time like a product · multi-tenant SaaS where service pros publish prepaid hour packages, clients approve task estimates, and every minute lands in an immutable ledger.

40+
Tenants
5.2k
Hours managed
15m
Increments
TopUpro — prepaid hours SaaS command center
[ ARCHIVE_04 ] · PAST_WORK

A few things we've shipped

View all works
[ COVERAGE_05 ] · INDUSTRIES.map()

One playbook · six industries

Eight years of shipping has taught us that the verticals change but the playbook does not — discover, optimize, automate. From wake parks to ad marketplaces, every domain we touch leaves with the same operating muscle.

8
Years
34+
Projects
3
Continents
Browse the full archive
SECTOR_01LIVE

SaaS · Operations

Multi-tenant platforms, ledgers, billing, approvals.

proof · TopUpro
SECTOR_02LIVE

AdTech · Marketplaces

Storefronts, payments and creative approval flows.

proof · Sapidip
SECTOR_03LIVE

Sports Tech

Real-time scoring, broadcast overlays, judging UIs.

proof · ScoreHeat
SECTOR_04LIVE

Community Platforms

Profiles, events, world maps and live rankings.

proof · Wake House
SECTOR_05LIVE

Hospitality

Booking systems, mobile apps, on-site operations.

proof · Singapore Wake Park
SECTOR_06LIVE

Manufacturing

B2B ordering, automation across European print partners.

proof · PrintHub
Since 2017
Built
Globally
About ITEMAP

A global AI-powered IT company digitalising business processes.

We deploy AI builders and digital experts on demand who map your business processes, identify inefficiencies, and design, build, ship and scale the right solution. AI is embedded into every step · from discovery and analysis to development and optimization · helping clients remove bottlenecks and create scalable systems with measurable business impact.

Know more about us
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Years of experience
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Happy customers
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Projects completed
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We build AI solutions that solve and scale.

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AI intelligent automation
Featured capability

AI · Intelligent Automation · Simplicity

Working with ITEMAP was an excellent experience. They delivered a professional, high-quality solution that exceeded our expectations · clear communication, strong technical skill, and a solution-oriented approach.
Mgr. Michal Kaliak
Mgr. Michal Kaliak
OMNES.sk